Why am I locked out of Saved Forms?

Are you trying to access Saved forms in the Safe Food Pro App? Is it asking you for a Pin Number to open the form? To protect employees privacy, we've restricted the access of confidential forms. 

The forms with Restricted Access are: 

  • Incident Forms.
  • Staff Sickness Forms.
  • Training Forms.

To have Access to these you have to be set up as either: 

  • Administrator.
  • Manager.
  • Tablet (Manager).
  • The person who completed the form will also have access.

To Access these forms: 

  1. Login to the Safe Food Pro App.
  2. Go to Saved Forms.
  3. Click the Restricted form you want to view/edit.
  4. Enter in your PIN.
  5. Easy as that! 

Note: If you still can't get in, you'll need to double check what user role you have been set up with.

Still need help? Contact Us Contact Us