Messaging in Safe Food Pro

Messaging in Safe Food Pro allows you to share information and tasks with your Users/Staff

The messaging function is integrated across both the Mobile/Tablet and the Administration console.

Messaging is a way of communicating or sharing news, for example: 

  • Contacting Staff.
  • Sending out Team Messages.
  • Sending reminders for new opening hours or a new menu release.
  • Distributing a new ad-hoc Form for completion. You might create a new staff training quiz and then send a link to that Form in a message asking everyone to complete the quiz. In the mobile application staff can click a link in the message to open the Form and complete it (this can be repeated by each staff member). 
  • Distributing a resource or link to a web page that you want staff to read. These might be new procedures, training, etc.

In this Article:

Messaging from your Admin Console

Follow the steps below to message on your Admin Console 

  1. Click the Message Icon in the top right corner.
  2. Click on send a message to your team
  3. You also have the option to attach an Ad-hoc Form or Resource by clicking the paperclip Add button. 
  4. Click the drop-down under send to to choose recipients.  You can choose to either send to everyone or to a specific user. 
  5. When someone receives a message from your Safe Food Pro account it can be read by clicking on the Message Icon
  6. You can only delete messages from the Admin Console, you can't delete them from the Mobile/Tablet. To delete a message you just click the 'Bin' icon on the right. If you delete a message then it will be deleted from ALL users. 

Messaging from the Mobile/Tablet

From a Mobile/Tablet you can only send a Message and it is sent to everyone. Messages sent from the Mobile/ Tablet can't have attachments. 

  1. Login to Safe Food Pro on your Mobile/Tablet.
  2. Click the Message Icon in the top right corner, alternatively, you can find messages in the Menu. Here you can see all the messages that you have sent or received. 
  3. Messages Sent are shown with a Blue Arrow, Messages Received are shown with a Green Arrow on a Mobile/Tablet. 
  4. Click the Green Plus Button to create a new message. 

Receiving a Message

If you have an unread message on your Mobile/Tablet, the Message icon will show a red dot.

You can also receive a push notification on your Mobile/ Tablet: 

Note: Messages are shown for two weeks - older messages are not displayed.

Still need help? Contact Us Contact Us